Customer Support Specialist (Italian Speaker) Based in Greece

We are seeking a dedicated Italian-speaking Customer Support Specialist to join our team in Greece. If you are passionate about providing exceptional customer service, thrive in a collaborative environment, and are ready to experience life in Greece, this opportunity is for you!

Key Responsibilities:

• Provide high-quality customer support in Italian via phone, email, and chat.
• Resolve customer inquiries promptly, ensuring satisfaction at all touchpoints.
• Accurately document customer interactions and follow up on any unresolved issues.
• Collaborate with other teams to address complex cases and enhance the overall customer experience.
• Meet and exceed performance targets, contributing to team goals.

Required Skills & Qualifications:

• Fluency in Italian (both written and spoken) is essential.
• Proficiency in English for internal communication.
• Excellent communication and interpersonal skills.
• Problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Previous customer support experience is an advantage, though not required.

What We Offer:

• Attractive Salary: Competitive pay, commensurate with your skills and experience.
• Relocation Support: Assistance with flight tickets and hotel accommodations to help you settle into Greece.
• Work from Home Option: After a certain period, you may have the flexibility to work remotely.
• Performance Bonus: Incentives to reward your hard work and achievements.
• Accommodation Assistance: Help finding a comfortable place to live.
• Career Growth: Opportunities for advancement in an international and dynamic company.

Why Greece?

Live and work in Greece, a country known for its stunning landscapes, rich history, and welcoming culture. Greece offers a vibrant lifestyle, a Mediterranean climate, and an affordable cost of living. Its the perfect location for both work and leisure, offering everything from picturesque beaches to bustling city life.