Spanish-Speaking Customer Service Representative

Job Title: Spanish-Speaking Customer Service Representative
Location: Lisbon, Portugal (On-Site Only)

About the Role:
We are looking for a dynamic and empathetic Customer Service Representative fluent in Spanish to join our team in Lisbon. This is an on-site position, and we are seeking local candidates only. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences, we want to hear from you!

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in a professional and friendly manner.
• Provide accurate and timely information to resolve customer concerns.
• Collaborate with internal teams to address and resolve issues effectively.
• Maintain up-to-date knowledge of company products, services, and policies.
• Ensure high levels of customer satisfaction through exceptional communication and problem-solving skills.

What Were Looking For:

• Fluency in Spanish (both written and spoken) is a must.
• Good level of English for internal communication.
• Strong interpersonal and communication skills.
• Proven experience in customer service is a plus but not mandatory.
• Ability to work on-site in Lisbon. (Local candidates only)
• Problem-solving mindset and a positive attitude.

What We Offer:

• Competitive salary package.
• Opportunity to work in an international and vibrant environment.
• Professional growth and development opportunities.
• Collaborative and supportive team culture.

How to Apply:
If you meet the criteria and are ready to join a passionate team, send your CV !

We look forward to welcoming you to our Lisbon office!