German-Speaking Travel Customer Service Agent (Remote - Based in Greece)

Location: Remote (Must reside  in Greece or willing to relocate from EU)
Employment Type: Full-Time

About the Role

Are you fluent in German and passionate about helping people? Join a dynamic team that supports travelers worldwide by delivering outstanding customer service. This fully remote role offers the chance to work from the comfort of your home while assisting customers with their travel needs.

Key Responsibilities

• Communicate with customers in German via phone, email, and chat.
• Assist with travel-related inquiries, including bookings, cancellations, and changes.
• Provide solutions to customer issues, ensuring a smooth travel experience.
• Stay informed about travel policies and procedures to offer accurate guidance.
• Collaborate with team members to resolve complex situations effectively.

What You Need

• Fluency in German (native or near-native level) and proficiency in English.
• Previous experience in customer service, preferably in the travel or hospitality sector.
• Strong communication and problem-solving skills.
• Ability to work independently in a remote setting.
• A stable internet connection and suitable work-from-home setup.
• Residency in Greece.

Whats Offered

• A competitive salary with performance-based incentives.
• Paid training to help you excel in the role.
• Flexible working hours to suit your lifestyle.
• Opportunities for career growth and development.
• Discounts on travel and other employee benefits.

How to Apply

Submit your CV in english.

Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for further steps.