Remote Russian Customer Service Translator (Portugal)

Location: Work remotely from anywhere in Portugal

About Us:
We are a dynamic and customer-focused company looking to expand our global support team. Our mission is to deliver top-notch service to customers across the globe, and we are seeking a Russian Customer Service Translator to join us on this journey.

Job Summary:
As a Remote Russian Customer Service Translator, you will play a vital role in ensuring seamless communication between our Russian-speaking customers and our company. Your main responsibility will be to handle customer inquiries, provide exceptional support, and translate communications when needed.

Responsibilities:

• Respond to customer inquiries via email, chat, or phone in Russian and English.
• Translate customer feedback and communications accurately between Russian and English.
• Collaborate with internal teams to resolve customer issues effectively and efficiently.
• Ensure high-quality customer service by addressing complaints and providing solutions.
• Maintain accurate records of customer interactions and updates in our systems.

Requirements:

• Fluent in both Russian and English (written and spoken).
• Previous experience in customer service, translation, or related fields is a plus.
• Strong communication and interpersonal skills.
• Ability to work remotely and maintain a reliable internet connection.
• Excellent problem-solving abilities and attention to detail.
• Familiarity with customer service software is advantageous.

What We Offer:

• Competitive salary and benefits package.
• Flexibility to work from anywhere in Portugal.
• Training and professional development opportunities.
• Supportive and collaborative work environment.
• Opportunity to be part of a multicultural team.

How to Apply:
If you are passionate about delivering exceptional service and are fluent in both Russian and English, wed love to hear from you! Please send your CV in english.

Join us in providing world-class support to our customers apply today!