Italian Reservation Agent (Malta)

Job Title: Italian Reservation Agent
Location: Malta (On-site)
Language Requirements: Native Italian & Professional English

Job Description:
We are seeking enthusiastic and motivated Italian Reservation Agents to join a dynamic international team in Malta. This is an exciting opportunity for local candidates with a passion for customer service and a strong command of both Italian and English. As part of our global environment, you will engage with international clients, contributing to seamless reservations and providing top-tier customer support.

Key Responsibilities:

• Handle reservations and inquiries via phone, email, and chat in both Italian and English.

• Provide exceptional customer service, ensuring customer satisfaction.

• Assist with bookings, cancellations, and modifications of reservations.

• Maintain accurate and up-to-date records of all reservations.

• Collaborate with the international team to enhance the customer experience.

Skills & Qualifications:

• Native Italian speaker with a professional level of English (written and spoken).

• Strong communication and interpersonal skills.

• Previous experience in customer service, especially in a reservation or hospitality setting, is a plus.

• Ability to thrive in a fast-paced, international environment.

Why Join Us?

• Career Growth: Excellent opportunities for personal and professional development in a multinational setting.

• International Environment: Work with people from around the world in a dynamic and supportive atmosphere.

• Competitive Salary & Benefits: Attractive salary package and career progression based on performance.