Customer Service Representative (Italian Speaking)

talian-Speaking Customer Service Representative
Lisbon, Portugal | On-site | Start Date: 8/10
Build Your Career with a Global Insurance Leader
Are you a fluent Italian speaker with a passion for customer service and helping people find the right solutions?
Join a world-leading insurance company in Lisbon and become an important point of contact for customers and insurance brokers. This is a great opportunity to build international experience, strengthen your professional skills, and develop your career within a stable and respected global organization.

Why Join This Opportunity?
Work for a global insurance leader with an international environment
Use your Italian every day in a customer-focused role
Live and work in Lisbon, one of Europe's most vibrant and attractive cities
Monday–Friday schedule — enjoy your weekends off
Rotational shifts between 07:30 and 20:00
€1,000 gross/month paid over 14 months
€100 monthly performance bonus paid over 12 months
€7.63 meal allowance per working day
welcome Bonus: 2000Euros that will pay in 12 month (1/12)

Your Role
As an Italian-speaking Customer Service Representative, you will be responsible for providing professional and efficient support to customers and insurance brokers.
Your main responsibilities:
Handle inbound and outbound customer communications via phone and email
Respond to customer questions clearly, professionally, and empathetically
Provide information about insurance products, policies, and coverage