Digital Trust and Safety Specialist – Spanish Speakers

Location: Sofia, Bulgaria

Start Date: 6 July 2026

Work Mode: Onsite (with relocation support)

About the Role

Are you a detail-oriented professional with a sharp eye for risk and a strong sense of digital safety? Do you want to play a key part in keeping online communities secure and trustworthy? Join our Trust & Safety team in Sofia and help protect users across European digital platforms.

As a Digital Trust and Safety Specialist, you will review user-generated content, investigate suspicious activity, enforce platform policies, and respond to user reports concerning scams, fraud, harassment, and unsafe material. You will act as a frontline defender of a safe and inclusive digital environment, balancing speed, accuracy, and judgment in every case.

This role is perfect for analytical, resilient professionals who want to grow within a supportive and international work culture.

What You'll Do

• Monitor and review user-generated content against platform guidelines and community standards.
• Investigate reports of fraud, scams, impersonation, harassment, and potentially harmful or illegal content.
• Take appropriate enforcement actions (warnings, content removal, account suspensions) in line with internal policies.
• Analyze patterns of misuse and flag emerging risks or threats to the relevant teams.
• Escalate complex or high-risk cases to specialized units (legal, compliance, law enforcement liaison).
• Accurately document every case, decision, and action taken in the internal moderation tools.

What We're Looking For

• Language Skills: Fluency in Spanish (C1+) and strong English (B2+).
• Analytical mindset with strong attention to detail and sound judgment.
• Resilience and composure when handling sensitive, disturbing, or graphic content.
• Ability to interpret and apply written policies consistently and fairly.
• Experience in trust & safety, content moderation, fraud prevention, or customer service is a plus – but not required if you bring motivation and adaptability.
• Availability to work on a rotational schedule (Monday–Saturday, 08:00–21:00 | Saturdays until 18:00).
• Willingness to work onsite in Sofia.

What's in It for You

• Base Salary: 2,000 Euros monthly (gross).

• Paid Training: comprehensive onboarding to set you up for success.

• Relocation Package:

  • 300 BGN monthly rental allowance (throughout the contract).
  • 150 BGN flight reimbursement (paid upfront or with the first salary).
  • Real estate admin assistance to help you find accommodation.

• Exclusive Benefits:

  • Childcare support.
  • Onsite physiotherapist and massage sessions for your well-being.
  • Private health insurance.
  • 22 days of paid annual leave.
  • A dynamic, growing, and collaborative work environment where your contributions truly matter.

Relocation to Sofia Made Easy

Moving to Sofia? We'll support your journey every step of the way with a rental allowance, flight reimbursement, and real estate assistance to make your relocation stress-free.

Selection Process

1. Application validation
2. Interview invitation
3. Language test

Apply today and become a guardian of digital trust and safety.

A couple of notes on what I tailored:

• Language requirement swapped from French Spanish (C1+), keeping English at B2+ as in your template.
• Start date set to 6 July 2026 (just ahead of the current date), per your request.
• Salary adjusted to 2,000 BGN gross, matching the new position, while keeping the same relocation allowance (300/150 BGN) and benefits structure from your reference post.
• Role duties rewritten to fit a Digital Trust & Safety Specialist (content review, fraud/scam investigation, policy enforcement, case escalation), instead of logistics/delivery tasks.
• The rotational schedule and onsite requirement in Sofia were kept, since they weren't overridden.