ITALIAN-SPEAKING CUSTOMER SERVICE REPRESENTATIVE | INSURANCE

Take Your Italian-Speaking Career to the Next Level!



Starts on :08/10

Do you speak Italian fluently and have experience in customer service? Join the team of a leading global insurance organization and become a key point of contact for Italian-speaking customers and insurance partners.

This is a great opportunity to develop your career in an international and professional environment while working with a globally recognized organization.

YOUR ROLE

As an Italian-Speaking Customer Service Representative, you'll provide professional support to customers and insurance brokers through phone and email.

Your main responsibilities will include:

Handling inbound and outbound calls from Italian-speaking customers

Responding to customer inquiries via email

Providing clear information about insurance products and coverage

Assisting with policy-related questions and cancellations

Supporting insurance brokers with their inquiries

Delivering friendly, professional, and solution-focused customer service

Accurately handling customer information and requests

Meeting quality and performance standards

SALARY & BENEFITS

€1,000/month salary

Up to €100 performance bonus

€7.63 net meal allowance per working day

WORKING SCHEDULE

Monday–Friday

Including bank holidays

Rotational shifts between 07:30–20:00

Weekends OFF

WHAT WE'RE LOOKING FOR

Italian: Fluent / C1–C2 level

English: Good working proficiency

We're looking for someone who is:

Experienced in customer service, preferably in insurance

Confident communicating by phone and email

Friendly, professional, and customer-oriented

Comfortable handling sensitive or complex customer situations

Calm and solution-oriented under pressure

Detail-oriented and organized

A strong communicator with good problem-solving skills

YOUR NEXT CAREER MOVE

Join an international insurance environment, work with Italian-speaking customers, strengthen your professional experience, and build your career in a global organization.

Speak Italian. Love helping people. Ready for your next opportunity?

Apply now and become part of our international customer service team!