German-Speaking Customer Support Agent

Work Remotely from Portugal | Start Date: 03 December 2026

Ready to take your customer service career to the next level? Join an international team representing a prestigious name in the automotive industry!

We are looking for fluent German speakers (C1–C2) with good English skills (B2 or above) to join a dynamic customer support team.

Location & Work Model

Fully remote position within Portugal

Candidates already living in Portugal are strongly preferred.

Exceptional relocation support may be available, including temporary accommodation in Lisbon for candidates moving to Portugal.

Salary & Benefits

€1,055 gross/month (14 payments per year)

€7.63 food allowance per working day

Relocation assistance available for eligible candidates

Opportunity to work with a globally recognized automotive brand

Working Schedule

Monday to Sunday, 24/7 rotational shifts

Rotating days and night shifts

2 rotational days off per week

Your Responsibilities

Assist customers via phone, email, and chat.

Provide professional support and resolve customer inquiries.

Troubleshoot issues related to automotive and digital products.

Maintain accurate records of customer interactions in the CRM system.

Ensure high-quality service and customer satisfaction.

Stay up to date with the latest products, services, and company policies.

Work closely with your team to continuously improve the customer experience.

Requirements

German proficiency: C1–C2

Good English communication skills

Excellent communication and problem-solving abilities

Customer-oriented mindset and a positive attitude

Flexibility to work rotational shifts

Previous customer service experience is an advantage.

Start Date

03 December 2026

Interested? Let's talk!

Send me your updated CV or a message to learn more about this opportunity and start your journey in Portugal!