German-speaking Digital Ads Onboarding Account Manager

Location: Barcelona

Work type: Full-time (39 hours/week), Hybrid

Description

Join our dynamic team in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

This role is tailored for individuals who can navigate the complexities of the German market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. You will build strong relationships, drive product adoption, minimize churn, and identify opportunities for growth and advocacy within our customer base.

Responsibilities

• Serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital advertising.
• Make outbound calls to promote and sell services.
• Identify and understand customers' objectives and offer tailored solutions.
• Set up strategic, results-driven campaigns designed for immediate impact and sustainable performance.
• Be responsible for increasing spend and campaign upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone interactions.

Requirements

• Education: BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience.
• Languages: C2 level of German and English.
• Minimum 2 years of experience in sales and/or marketing, ideally with previous client-facing experience in high-stakes environments.
• Proven ability to work independently and consistently deliver impactful results.
• Strong experience in customer relationship management and CRM process improvement.
• Familiarity with using AI tools for workflow optimization and personalized outreach.
• Excellent communication skills — able to explain complex ideas clearly to diverse audiences.
• Thrive in a goal-oriented environment and actively contribute to team success.
• Strong presentation skills, both written and verbal.
• Self-motivated, proactive, and confident.
• Able to work autonomously while collaborating effectively with colleagues.
• Solid understanding of business and market analysis for strategic decision-making.
• Skilled in competitor and trend analysis to inform positioning strategies.
• Strong customer focus and commitment to delivering high-quality experiences.

Specialized Skills for the German Market

• Market Understanding: Clear grasp of the German market, including cultural nuances and business practices.
• Strategic Thinking: Ability to identify and target high-growth companies.
• Problem-Solving: Skilled at resolving complex challenges within dynamic contexts.
• Analytical Skills: Proficiency in interpreting market trends and customer data.
• Relationship Building: Strong abilities in cultivating trust with key stakeholders.
• Cultural Awareness: Understanding German business etiquette and communication styles.
• Stakeholder Management: Effectively handle multi-agency and skeptical customer interactions.
• Digital Marketing Expertise: Deep understanding of the existing advertising ecosystem in the German regions and positioning Digital Ads as a valuable integrated solution.
• ROI Analysis: Capable of addressing sophisticated questions around campaign return and platform integration.
• Regulatory Knowledge: Awareness of local data privacy laws (e.g., GDPR) and compliance best practices.
• Privacy-Respectful Outreach: Tailor strategies that align with clients' high standards for data protection.

Desirable Skills

• Process Excellence: Ability to streamline and improve operational efficiency and quality.
• Collaboration: Effective team player; shares resources and ideas to achieve goals.
• Communication: Clear, engaging communication across channels and mediums.
• Emotional Intelligence: Skilled in understanding and managing emotions to foster positive relationships.
• Open Mindedness: Embraces diverse perspectives and ideas to drive collaboration.
• Critical Thinking: Uses data insights for sound, evidence-based decisions.
• Solution Orientation: Seeks practical, effective resolutions to challenges.
• Entrepreneurship: Innovative, creative, proactive, and comfortable with risk-taking and opportunity identification.

Benefits

• Salary: €24,310 + up to €4,290 gross/year in performance bonus.
• Referral Program: Earn up to €2,000 for successful referrals (language/project dependent).
• Relocation Support and Private Health Insurance.
• Continuous Career Development: Training, certifications, and coaching.
• Clear growth pathways in a supportive, motivating team environment.
• Engaging workplace with regular contests and a business-casual culture.
• Prime office location at the World Trade Center in Barcelona, surrounded by the sea.
• Commitment to Diversity, Equity & Inclusion.