French-Speaking Online Content Analyst

Job Title: French-Speaking Online Content Analyst

Location: Budapest, Hungary (Hybrid & Onsite)
Job Type: Full-time
Department: Content Moderation & Analysis

About CBT Moving:
At CBT Moving, we strive to create engaging and safe online environments by ensuring that the content our users interact with aligns with community standards. As a rapidly growing company, we are seeking a French-Speaking Online Content Analyst to join our team in Budapest. In this role, you will be responsible for analyzing, reviewing, and ensuring that online content meets the highest standards of quality and compliance. This position offers flexibility, with both hybrid and onsite work options to suit your lifestyle. If you're passionate about the digital landscape and fluent in French, we’d love to hear from you!

Position Overview:
As a French-Speaking Online Content Analyst at CBT Moving, you will play a key role in managing and evaluating digital content, ensuring that it adheres to our guidelines and standards. You will assess user-generated content, identify trends, and ensure that the content remains relevant, safe, and engaging for our French-speaking audience. You will collaborate with cross-functional teams to maintain the integrity of the platform while delivering a positive experience to our users.

Key Responsibilities:

• Content Review & Evaluation: Analyze, review, and assess online content submitted by users, ensuring it meets platform standards and aligns with community guidelines.

• Compliance Enforcement: Enforce content policies and guidelines for French-speaking communities, flagging inappropriate or harmful content when necessary.

• Trend Identification: Monitor content trends, usage patterns, and emerging issues within the French-speaking user base to ensure proactive issue resolution.

• Collaboration with Teams: Work closely with product, legal, and customer support teams to resolve content-related issues, enhance user experience, and ensure adherence to safety standards.

• Content Feedback: Provide feedback and recommendations on content quality, trends, and guidelines to improve platform standards and user engagement.

• Reporting: Maintain accurate records of content reviewed, decisions made, and actions taken, ensuring transparency and consistency in content moderation.

• Quality Assurance: Continuously assess and improve content quality by identifying areas for improvement and working with the team to refine processes and guidelines.

• User Interaction: In some cases, directly communicate with users to explain moderation decisions and provide guidance on content compliance.

Requirements:

• Fluency in French (written and spoken) is essential.

• Proficiency in English (written and spoken) for communication within the team.

• Previous experience in content moderation, content management, or a similar role is preferred.

• Strong attention to detail with the ability to make quick, accurate decisions in a high-volume environment.

• Excellent communication skills, especially when explaining decisions to users in a professional and clear manner.

• Knowledge of online content management systems, digital platforms, or social media is a plus.

• Strong understanding of online content trends and user behavior, with the ability to adapt quickly to changes.

• A proactive attitude with the ability to identify issues before they become larger problems.

• Ability to work independently and as part of a team in a dynamic, fast-paced environment.

Nice-to-Haves:

• Experience with content management systems (CMS) or content moderation tools (e.g., Zendesk, Salesforce).

• Familiarity with online safety guidelines and digital content regulation.

• Knowledge of SEO, digital marketing, or analytics tools is a plus.

• Additional languages (e.g., English, Spanish, or Italian) are beneficial