Malta - Dutch-Speaking Customer Advisor

Job Title: Exciting Opportunity: Dutch-Speaking Customer Advisor 

Location: Malta (Onsite)

About Us:
Ready for a fresh start in an exciting new role? Join our global customer service team in Malta, a country known for its stunning views and rich history! We are an international leader in delivering top-notch customer support, and we're on the lookout for a friendly and enthusiastic Dutch-Speaking Customer Advisor to join our team. If you're passionate about helping others and love providing exceptional service, this role is for you!

Your Role:

• Be the first point of contact for Dutch-speaking customers, offering outstanding support via phone, email, and live chat.
• Assist with inquiries, resolve concerns, and offer product information, always keeping the customer’s needs front and center.
• Transform challenges into solutions, handling customer issues efficiently while ensuring a positive experience.
• Collaborate with an amazing, diverse team to maintain high service standards and create lasting customer relationships.
• Stay informed about our services and products to deliver accurate and helpful advice to every customer interaction.
• Record customer interactions and provide valuable feedback to help improve our service offerings.

What We Need From You:

• Fluency in Dutch (native or near-native), with excellent communication skills both spoken and written.
• Fluency in English (spoken and written) for seamless communication with our international team.
• A genuine desire to help people and resolve issues efficiently.
• Previous customer service experience is a bonus, but a positive attitude and eagerness to learn are essential!
• Ability to handle multiple tasks and stay composed in a fast-paced environment.
• A professional, friendly, and empathetic demeanor with a customer-first approach.
• Availability to work flexible shifts, including evenings and weekends when required.

Why Malta and Why Us?

• Sun, Sea, and Culture: Work in one of Europe’s most beautiful islands, Malta, with its rich history, picturesque landscapes, and vibrant lifestyle.
• Competitive Salary & Benefits: Enjoy a competitive pay package along with attractive benefits.
• Career Advancement: We’re committed to helping you grow, with training opportunities and career progression paths.
• Supportive, Fun Team: Join a dynamic and inclusive team where collaboration and great service are at the heart of everything we do.

Ready to take the next step in your career while enjoying the Mediterranean life? Apply now and join us in Malta for an exciting customer service role where your skills will shine! Let’s work together to make customer experiences unforgettable.