Malta - German-Speaking Customer Advisor



Job Title: German-Speaking Customer Advisor

Location: Malta (Onsite)

About Us:
Are you looking for a rewarding career in a sunny, vibrant location? We are a global leader in customer service, offering innovative solutions across various industries. We’re on the lookout for a dedicated German-Speaking Customer Advisor to join our team in Malta. If you have a passion for helping others and delivering exceptional customer support, this could be the opportunity you’ve been waiting for! Plus, we offer a very attractive salary to reward your hard work and dedication.

What You’ll Be Doing:

• Serve as the primary point of contact for German-speaking customers, offering top-tier support via phone, email, and live chat.
• Address customer queries, provide troubleshooting assistance, and offer guidance on products and services.
• Resolve issues promptly and professionally, ensuring a positive experience for every customer.
• Work closely with a dynamic team to maintain high standards of service.
• Stay updated on our product offerings and services to ensure you provide the most accurate and relevant information to customers.
• Record customer interactions, report feedback, and contribute to continuous service improvements.

What We’re Looking For:

• Fluency in German (native or near-native), with excellent communication skills (spoken and written).
• Fluency in English (spoken and written) for clear communication within our international team.
• A customer-first attitude with a passion for problem-solving and helping others.
• Previous customer service experience is a plus, but we welcome those with a strong willingness to learn.
• The ability to handle multiple tasks in a fast-paced environment while maintaining composure and attention to detail.
• A friendly, professional, and empathetic approach with excellent communication skills.
• Flexibility to work Monday to Sunday, between 10:00 AM and 02:00 AM (shift hours may vary).

Why Malta and Why Us?

• Stunning Island Life: Work and live in the heart of the Mediterranean, in Malta – an island known for its rich culture, historic sites, and beautiful weather.
• Very Attractive Salary: We offer a highly competitive salary to reward your hard work and dedication, along with additional benefits.
• Career Growth: Take advantage of continuous training and career advancement opportunities within our company.
• Dynamic Team Environment: Join a friendly, supportive, and collaborative team where customer satisfaction is our top priority.

If you are ready to take the next step in your career while enjoying life in sunny Malta, apply now to become part of our team! Let’s make exceptional customer experiences together while enjoying the Mediterranean lifestyle