Insurance Manager French Speaker (Native or C2)

Job Title: Insurance Manager – French Speaker (Native or C2)
Location: Hybrid in Leiria, Portugal
Job Type: Full-Time, Permanent

Company Overview:

We are a leading provider of insurance solutions, committed to offering a wide range of services tailored to meet the needs of our clients. As part of our growth strategy, we are seeking an experienced Insurance Manager who is a native French speaker or has C2-level proficiency in French to join our team in Leiria, Portugal. This position offers a hybrid working model, allowing you to balance working from home with being onsite. If you have a passion for insurance and customer service, we invite you to apply!

Role Overview:

As an Insurance Manager, you will be responsible for managing and overseeing our insurance operations, ensuring that our policies and services meet the highest standards of quality. You will lead a team, develop strategies to enhance business growth, and ensure the delivery of excellent customer service. Your fluency in French will be vital as you will be interacting with French-speaking clients and stakeholders regularly.

Key Responsibilities:

• Manage the daily operations of the insurance department, ensuring policies and services are delivered efficiently.
• Provide leadership and guidance to the insurance team, ensuring they meet performance targets and maintain high standards.
• Develop and implement strategic initiatives to drive growth and profitability in the insurance business.
• Oversee the acquisition and retention of French-speaking clients by maintaining strong relationships and ensuring their needs are met.
• Evaluate and recommend improvements to insurance products and services.
• Ensure compliance with all legal and regulatory requirements related to insurance policies.
• Collaborate with other departments to enhance customer experience and operational efficiency.
• Monitor market trends and competitor offerings to stay competitive and innovative in the industry.
• Handle complex customer inquiries and resolve issues or escalations promptly and professionally.
• Provide training and development to team members to enhance their skills and product knowledge.
• Report regularly to senior management on team performance, business developments, and market insights.

Requirements:

• Native French speaker or C2-level proficiency in French (both written and spoken).
• Proven experience in an insurance management role or similar leadership position.
• Strong understanding of insurance products, policies, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage a team effectively and foster a collaborative work environment.
• Strong problem-solving skills and the ability to make decisions under pressure.
• Proven track record of achieving business objectives and targets.
• Proficiency in Microsoft Office and insurance management software.
• Ability to work independently and as part of a team in a hybrid work environment.
• Strong organizational and time-management skills.
• Fluent in English (written and spoken) to communicate with non-French speaking stakeholders.

Benefits:

• Hybrid work model: Flexibility to work from home and at the office in Leiria, Portugal.
• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• Paid vacation and public holidays.
• Professional training and career development opportunities.
• A dynamic, inclusive, and supportive work environment.
• Opportunities for career growth and progression within the company.

How to Apply:

If you are passionate about insurance, fluent in French, and have experience in insurance management, we would love to hear from you! Please submit your CV and a cover letter explaining why you are the ideal candidate for this role. We look forward to receiving your application!

We are an equal-opportunity employer and encourage applications from individuals of all backgrounds. Join our team and help us provide outstanding insurance services to our French-speaking clients!