French-speaking User-Generated Content (UGC) Reviewer

Job Title: French-speaking User-Generated Content (UGC) Reviewer

Location: Barcelona, Spain
Work Type: Hybrid / Onsite
Employment Type: Full-time

About the Role:

We are looking for a detail-oriented and fluent French-speaking User-Generated Content (UGC) Reviewer to join our fast-growing team in Barcelona. As a UGC Reviewer, you will be responsible for reviewing, analyzing, and moderating content submitted by users to ensure it aligns with platform policies, community standards, and safety guidelines.

This is a critical role in helping maintain a safe, engaging, and respectful online environment, and it offers the flexibility of a hybrid work model, combining onsite and remote work options.

Key Responsibilities:

• Review and moderate French-language user-generated content (text, images, videos, reviews, etc.) to ensure compliance with platform guidelines

• Identify and take action on content that violates terms of service, including offensive, harmful, or inappropriate material

• Ensure consistency in moderation decisions and maintain high-quality standards

• Flag and escalate complex or sensitive issues to the appropriate teams

• Maintain detailed records of moderation actions and decisions

• Stay informed on current community guidelines, policies, and evolving trends

• Collaborate with Trust & Safety, Legal, and Policy teams to ensure compliance and user protection

• Provide feedback on recurring content trends or operational improvements

• Contribute to the creation and refinement of moderation guidelines and processes

What You Bring:

• Fluent in French (spoken and written)

• Proficient in English (spoken and written)

• Previous experience in content moderation, UGC review, or online safety is a strong advantage

• High attention to detail with strong analytical and critical thinking skills

• Ability to remain objective and handle sensitive or graphic content in a professional manner

• Understanding of internet safety, community guidelines, and online platforms

• Strong communication skills and team collaboration mindset

• Familiarity with moderation tools, CRM/ticketing systems, and reporting dashboards

• Ability to work in a fast-paced, target-driven environment

• A proactive, flexible, and adaptive approach to work

What We Offer:

• Competitive salary and bonus opportunities

• Flexible hybrid work model (mix of remote and office days)

• Health insurance, meal allowance, and wellness programs

• Paid training and development opportunities

• A modern, multicultural work environment in central Barcelona

• Clear career progression and internal mobility opportunities

• Relocation support (if needed)

• Supportive and inclusive team culture

Working Hours:

• Full-time: 40 hours/week

• May include rotating shifts, weekends, or holidays depending on team needs