Portuguese Customer Experience Specialist (Work in Athens)

Join Our Global Team in Athens! 

Are you a native or C1 Portuguese speaker looking for a career that combines digital safety, customer care, and an incredible lifestyle? Join us in Athens, Greece, where you will protect online communities for world-leading social media platforms.

What You Will Do

• Content Moderation: Ensure a safe environment on platforms like Facebook and Instagram by reviewing content against community standards.
• Support & Integrity: Assist users via chat and email while investigating reports of harassment or policy violations within the Metaverse.
• Continuous Growth: Participate in cross-skilling across different workflows and move toward Senior Expert roles.

What's in It for You?

• Salary: €1,045.72 Gross/Month + a Productivity Bonus (up to 10%).
• Daily Perks: Monthly food allowance (up to €80) based on attendance.
• Career Path: Structured salary increases at 12 and 36 months, with clear internal promotion paths.
• Well-being: 24/7 access to counseling, wellness facilities, and a supportive team environment.
• The Location: Experience the history, cuisine, and vibrant nightlife of Athens while working a Monday–Friday schedule (occasional weekends).

What You Bring

• Native or C1 level Portuguese and B2/C1 English.
• 1–3 years of experience in BPO, Customer Support, or Tech Support.
• Strong critical thinking and the ability to handle sensitive digital content professionally.
• A typing speed of 30+ WPM.