Turkish & English Customer Service Specialist - Lisbon

Job Opportunity: Turkish & English Customer Service Specialist – AI Content Evaluation Location: Lisbon, Portugal (On-site)

Schedule: Full-time, 24/7 rotative shifts (5 working days, 2 rotative days off per week)

Are you fluent in Turkish and English, with a passion for cutting-edge AI technology? Join our team on-site in vibrant Lisbon and help shape the future of AI quality and safety!

Key Responsibilities

• AI Content Evaluation: Review and evaluate structured text, datasets, and AI-generated content to ensure optimal quality, accuracy, and safety.
• Guideline Application: Consistently interpret and apply complex guidelines and policies across various tasks.
• Performance & Precision: Maintain high accuracy standards while meeting productivity targets in a fast-paced, dynamic environment.

Key Requirements

• Language Skills: Native-level proficiency in Turkish with strong written communication, plus working proficiency in English (minimum B2 level).
• AI & QA Interest: A solid understanding of Generative AI and LLMs, or a background in AI annotation/evaluation, Quality Assurance (QA), or Trust & Safety is highly desirable.
• Analytical Mindset: Excellent analytical skills, critical thinking, and sharp attention to detail.

Salary & Compensation

• Base Salary: €920 gross/month (paid 14 times per year)
• Food Allowance: €7.63 per working day
• Relocation Package: Comprehensive relocation support provided for candidates moving to Lisbon!

Interested in Joining Us?

If you would like to learn more about this opportunity or move forward with your application, we would love to connect.