Albanian & English Digital Trust & Safety Spec

Location: Sofia, Bulgaria

We are looking for an Albanian & English Digital Trust & Safety Specialist to join an international team in Sofia, Bulgaria. In this role, you will help create a safer online environment by reviewing user-generated content and advertisements to ensure they comply with platform policies and community standards.

This is an excellent opportunity for professionals who are detail-oriented, objective, and passionate about online safety and digital platforms.

What You Will Do

• Review and moderate user-generated content, advertisements, and other platform materials.
• Identify content that violates community guidelines and platform policies.
• Make accurate moderation decisions based on internal policies and procedures.
• Escalate complex or sensitive cases when required.
• Maintain high levels of accuracy, productivity, and quality standards.
• Help create a safe and trustworthy online environment for platform users.
• Review content that may occasionally include sensitive or graphic material, including violence.

Requirements

• Albanian proficiency (C1 or higher).
• English proficiency (B2 or higher).
• Excellent attention to detail and analytical thinking.
• Strong written communication skills.
• Good computer literacy and ability to work with multiple systems.
• Ability to make objective decisions while following detailed moderation guidelines.
• Emotional resilience and professionalism when handling sensitive content.
• Willingness to relocate to Sofia, Bulgaria.
• Availability to work rotational shifts Monday to Sunday.

What We Offer

• Competitive salary
• Limited-time hiring incentive: Eligible candidates who join before the end of August will receive a €1,800 joining bonus.
• 21 days of company-provided accommodation upon arrival
• Assistance with finding long-term accommodation
• 4 weeks of comprehensive on-site training
• Career growth opportunities within an international organization
• Supportive and multicultural work environment
• Opportunity to contribute to online trust and safety initiatives

If you're looking for a meaningful career where your work helps keep online communities safe, we'd love to hear from you.