Marketing Customer Specialist (Spanish & English) – ByteDance - Lisbon

Marketing Customer Specialist (Spanish & English) – ByteDance MPO Platforms

Lisbon, Portugal (On-site/Hybrid TBC)

Marketing Customer Specialist (MPO Platforms)

Native/Fluent Spanish & Fluent English

Are you passionate about digital marketing and paid campaigns? Do you want to grow your career supporting one of the world's fastest-growing tech giants? We are looking for a Marketing Customer Specialist to join our dynamic team in Lisbon, managing and optimizing ByteDance MPO Platforms.

What You Will Do

- Provide strategic support to clients managing paid marketing campaigns on ByteDance platforms.

- Troubleshoot platform issues, optimize ad performance, and guide users to maximize their ROI.

- Deliver high-quality customer service in both Spanish and English, ensuring an excellent user experience.

- Analyze campaign data and offer actionable insights to advertisers.

What We Are Looking For

- Degree in Marketing, Communication, or a related field.

- Mandatory hands-on experience in paid campaign management (Google Ads, Meta Ads, TikTok Ads, etc.).

- Native or C1/C2 level in Spanish + professional fluency in English.

- Ability to work in a dynamic environment with evolving shift patterns.

Work Schedule & Shifts

- Initial Phase: 12-hour operational window (Monday to Sunday). You will work a standard 8-hour shift within this hoop:

Shift A: 07:00 – 16:00

Shift B: 10:00 – 19:00

- Future Phase (TBC by client): Transition to a 24/7 rotative shift pattern (Monday to Sunday) with 2 rotative days off per week.

What We Offer

- Base Salary: €920 per month (paid over 14 months).

- Attendance Bonus: €40 per month (paid over 11 months).

- Work in the vibrant, sunny city of Lisbon.

- Real career progression opportunities within a global tech project.

Ready to apply?

If you meet the requirements and are ready to take your marketing career to the next level?