This role is similar to a COO for a small, growing firm. The Law Firm Administrator is a key leader responsible for managing non-legal operations, ensuring smooth daily activities, and fostering a positive work environment. Reporting to the Principal/CEO, they focus on strategic planning and execution, working closely with senior leadership to support the firms growth and long-term success.

Responsibilities:

Leadership and Strategy:

• Foster a values-driven culture and lead non-attorney staff.
• Provide mentorship and guide company goals.
• Partner with the CEO on strategic planning and long-term decisions.
• Manage change initiatives and improve cross-department communication.
• Work with the CFO on financial performance and budgeting.

Operations:

• Optimize firm operations with efficient systems and processes.
• Ensure legal compliance and oversee technology strategy.
• Manage daily operations, case management, and administrative tasks.
• Improve billing and trust/retainer processes.
• Track KPIs and manage vendors.
• Oversee the Potential New Client process and firm calendar.

Human Resources (as applicable):

• Lead recruitment, retention, and employee development.
• Manage payroll, benefits, and HR compliance.
• Oversee onboarding and offboarding.
• Ensure compliance with continuing education for attorneys.

Other:

• Plan employee events and maintain a positive culture.
• Perform additional duties as needed.

Qualifications:

Education/Certification:

• High school diploma required; bachelors degree preferred.
• Certified Legal Manager (CLM) preferred.

Experience:

• 7 years in law firm administration.
• 3 years supervising legal staff (10+ people).
• 3 years in HR, including recruiting.
• Experience managing a $5 million+ budget.
• Experience in small and mid-sized organizations.
• Experience with remote teams.

Skills:

• Strong leadership and project management.
• Conflict management and trust-building.
• Knowledge of legal procedures and document systems.
• Professional, organized, and detail-oriented.
• Quick learner, with strong communication skills.
• Proficient in Microsoft Office Suite.
• Fluent in English.