Procure to Pay Manager

As the PTP Manager, you will lead an offsite team to ensure the smooth execution of procure-to-pay processes in a dynamic, high-growth environment. This role demands strong leadership, process oversight, and the ability to manage high volumes of procurement and accounts payable tasks with a focus on operational excellence and compliance.

The successful candidate for this position will be highly motivated, prepared to adapt to a fast-paced environment, and possess experience in the software industry. They will also have a strong understanding of procure-to-pay (P2P), travel and expense (T&E) processes, and a solid accounting foundation, preferably with a CPA or equivalent qualification.

• Detailed Duties and Responsibilities
  • Team Leadership:
    • As the onsite manager, manage and mentor a growing offshore team, ensuring high performance in PTP operations.
    • Regularly assess team workload and productivity, providing support and guidance as needed.
  • End-to-End PTP Oversight:
    • Oversee the full PTP cycle, including PO creation, invoice processing, and payment execution.
    • Ensure compliance with company policies and drive continuous improvements in efficiency and accuracy.
  • Process Compliance & Optimization:
    • Monitor team adherence to PTP processes and SLAs, and identify areas for improvement.
    • Implement process changes and best practices to optimize workflow and reduce cycle times.
  • Vendor & Stakeholder Management:
    • Support vendor-related queries, ensuring timely onboarding and issue resolution.
    • Collaborate with cross-functional teams, including procurement and finance, to resolve escalations and ensure smooth transactions.
  • Reporting & Data Accuracy:
    • Ensure accurate tracking of key PTP metrics, including PO cycle time, invoice & expense processing times, vendor compliance, and travel exception management.
    • Provide regular reports and insights to management on the team's performance and opportunities for improvement.
  • Document Management:
    • Oversee the organization and maintenance of all procurement and payment-related documentation, ensuring compliance with audit and legal standards.
  • Training & Development:
    • Train team members on process changes and updates, ensuring everyone is aligned with current best practices.
    • Provide ongoing development opportunities to enhance the team's skills and efficiency.
  • Ad Hoc Support:
    • Provide hands-on support for PTP and T&E high-priority tasks and projects.
    • Manage escalations from the BPO team, ensuring timely resolution of issues that could impact procurement operations.
  • Leadership & Supervisory Experience:
    • 1-3 years of supervisory experience, with a proven track record of managing teams in accounts payable and PTP operations (nice to have).
    • Demonstrated ability to mentor, train, and guide team members to drive efficiency and performance in payment processes.
  • Procure-to-Pay (PTP) & Accounts Payable Expertise:
    • Seven+ years of experience managing end-to-end PTP processes in a global setup, with a focus on accounts payable, purchase order (PO) management, and invoice processing.
    • Strong background in handling high volumes of accounts payable activities, ensuring accuracy and timely processing of payments.
  • Travel & Expense (T&E) Management:
    • Experience with travel and expense management, including policy compliance, expense reconciliation, and the use of T&E tools like Navan.
    • Ability to manage and optimize expense reporting processes while ensuring adherence to internal controls and company policies.
  • Accounting & Financial Acumen:
    • Strong understanding of accounting principles, accounts payable processes, and financial reconciliations, with a CPA or equivalent qualification preferred.
    • Experience with month-end close processes, ensuring accurate reporting and timely reconciliation of accounts payable and T&E transactions.
  • Attention to Detail & Compliance:
    • Impeccable attention to detail, ensuring accuracy in invoice matching, PO creation, and payment processing.
    • Strong focus on internal controls and compliance with company policies, including audit readiness and risk mitigation.
  • Project Management & Communication:
    • Excellent project management skills, with the ability to oversee multiple tasks and ensure timely completion of key deliverables in accounts payable and T&E.
    • Strong verbal, presentation, and written communication skills, with experience working with cross-functional teams, including finance and procurement.
  • Problem-Solving & Process Improvement:
    • Proven ability to identify opportunities for process improvements in accounts payable and T&E workflows to increase efficiency and reduce cycle times.
    • Analytical mindset with a focus on using data and reporting to continuously optimize PTP and T&E processes
  • Collaboration & Cross-Functional Skills:
    • Experience working closely with finance, procurement, and legal teams to ensure smooth operations in PTP and accounts payable.
    • Ability to manage vendor relationships and resolve issues related to payment processing and compliance.
• System & Tool Proficiency:
  • Proficient in ERP systems such as NetSuite and procurement tools like Zip and IronClad (highly desired).
  • Advanced analytics (i.e. Excel, Databricks, Tableau) skills for data analysis, financial reporting, and the creation of custom reports to support decision-making in PTP and T&E processes.
  • Familiarity with Gmail/G Suite tools and Slack for communication and collaboration.
• Education:
  • Bachelors degree in Accounting, Finance, Business Administration, 
  • Economics, Supply Chain Management, or other relevant fields.
• Additional Skills & Requirements:
  • Ability to pass an NBI background check.