Goods Receiving Supervisor

Description:

To receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is despatched to the floor for merchandising.

Requirements:

• Grade 12 plus 1(one) year related experience or minimum of 2 (two) years related experience
• Ability to communicate in English and preferably the dominant language spoken in geographical area
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Must be able to work shifts and weekends

Receive / IBT Stock

• Ensure always a 2nd designated Cashbuild Employee present with receiving and / or dispatching of stock
• Receive stock from Suppliers, correctly identify goods and physically balance to the Suppliers Invoice / Delivery Note and Cashbuild’s purchase order.
• Complete proof of delivery note and hand to Supplier with required stamps.
• Capture correctly on the IT system within prescribed time limits.
• Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the Supplier’s representative as well as registration number of truck entered onto invoice.
• Ensure all inter branch transfers (IBT’S) IN and OUT are processed within the set time period and that there are no discrepancies, and all relevant documentation is filed.

Stock Distribution

• Stock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stock

Stock Labelling and Pricing

• Ensure all stock received without the SKU printed on the packaging is labelled with the appropriate SKU on the back of the product.
• Ensure that items with printed SKU's are correct and rectify any errors noted.
• Adherence to Cashbuild pricing policy
• Pending price changes to be actioned as per the Cashbuild Way

Supplier Claims and Corrections

• Ensure that all claims are validated with the Suppliers pick up slips or credit notes attached to the adjustment vouchers and authorised by the Store Manager.
• Ensure any corrections done have the required documentation attached and authorised by the Store Manager
• Supplier claims should not be raised unless stock is to be collected immediately.

Security Awareness

• Receiving gate not to be left unattended when opened
• Receiving stamp and Purchase Order delivery book must be locked in a lockable cupboard or drawer
• The GRS office door must always be locked when the GRS office is not in use
• Ensure the supplier truck crews do not loiter around the Store but remain at their trucks.

Ready for Business

• Ensure the GRS office is kept clean and tidy at all times
• Receiving area to be cleared of excess and damaged stock except for stock that needs to be returned to the Supplier
• Adhere to all Ready for Business and beyond my control processes

Customer Service

• Adhere to the Cashbuild dress code at all times
• Name badge to be displayed and visible at all times
• Assist with Supplier queries
• Provide exceptional Customer service to any Customer the GRS may deal with.

Safety OHSA Requirements

• Ensure the first aid box is only accessed by the authorised first aid person or Store Manager
• Ensure safety (OHASA) compliance within area of responsibility
• Report any concerns to the Store Manager.

Competencies:

Description

Drive for results

• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments

Solve Problems

• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly

using relevant information available in own department and operational work environment to resolve problems

Make Decisions

• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies

Plan

• Plans within framework of operationally/department policies and procedures

Handle Pressure

• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “

Communicate

• Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
• Ensures relevant information is shared with appropriate stakeholders "