Description:

The Learning and Development Manager is responsible for the strategic design, implementation, and management of learning and development initiatives across the Group. The role ensures compliance with SETA and QCTO requirements, develops competency-based learning frameworks, oversees accredited and non-accredited training programmes, and drives leadership and management development through blended learning solutions.

Requirements:

• Bachelor's Degree or Diploma in Human Resources, Education, Learning & Development, or related field

• Registered Assessor and Moderator (advantageous)

• Minimum 5–8 years' experience in Learning & Development or Talent Management

• Proven experience with SETA and QCTO accreditation processes

• Experience in course design, e-learning, and leadership development

• Working knowledge of MS Office, (Word, Excel and Power point)

• Own transport and valid drivers license

• Excellent written and verbal communication skills

• Strong knowledge of South African skills development legislation

Key Performance Area

Description:

SETA / QCTO Accreditation

• Manage and maintain Group or company specific accreditation with relevant SETAs and the QCTO

• Ensure full compliance with legislative, regulatory, and quality assurance requirements

• Prepare, submit, and manage accreditation applications, audits, and site visits

• Liaise with SETAs, QCTO, and external quality assurance bodies

• Maintain accurate training records and reporting in line with compliance standards

Competency Framework Development

• Design, implement, and maintain Group competency frameworks aligned to business strategy

• Analyse skills gap analyses and translate findings into learning interventions

Course Design (Classroom & E-Learning Material)

• Design and develop accredited and non-accredited learning programmes

• Develop learner guides, facilitator guides, assessments, and learning resources

• Convert classroom-based programmes into effective e-learning formats

• Ensure instructional design principles and adult learning methodologies are applied

• Review and continuously improve learning content for relevance and impact

Management & Leadership Development

• Design and manage management and leadership development programmes

• Support succession planning initiatives

• Facilitate or coordinate leadership workshops, coaching, and mentoring programmes

• Measure the effectiveness of all training interventions

• Measure the effectiveness of leadership development interventions

E-Learning Management

• Manage the Learning Management System (LMS) and e-learning platforms

• Upload, maintain, and track online learning content and learner progress

• Monitor learner engagement, completion rates, and assessment outcomes

• Provide support to learners and facilitators using e-learning platforms

• Generate learning analytics and management reports

• Manage relationships with service providers,

Managing of Bursary Scheme (Company employees and full-time students)

• Design and administer the organisational bursary programme

• Develop bursary policies, criteria, and contracts

• Manage application, selection, and approval processes

• Track bursary beneficiaries academic progress and compliance

• Manage bursary budgets and reporting

• Manage relationships with tertiary institutions,

Management of Learnership and Occupational Qualifications Programmes

• Design, implement, and manage learnership and occupational qualification programmes aligned to SETA / QCTO requirements

• Coordinate learner recruitment, onboarding, and induction

• Manage relationships with training providers, mentors, and assessors

• Ensure successful completion, certification, and reporting of learnerships

• Monitor learner performance, attendance, and workplace exposure

Managing of Course Facilitation

• Coordinate internal and external facilitators

• Schedule training sessions and manage training calendars

• Ensure facilitators meet accreditation and quality standards

• Conduct facilitator evaluations and quality assurance reviews

• Manage training logistics including venues, materials, and attendance registers

Budgeting

• Draft annual training department budget for approval

• Manage the approved annual training department budget

Competent and motivated employees

• Manage staff to ensure their areas of responsibilities are performed timeously, complete and accurately

• Manage staff to ensure that their competence and motivation are at the required levels

Competencies

Description

Devotion to Quality

• Demanding a high quality of provided products and services, and acting accordingly.

• Has high quality standards for the work of others.

• Has high quality standards for his/her own work.

• Delivers the quality that was agreed and that is expected by the other party.

• Sees and uses opportunities to improve the quality of what is delivered.

Leadership

• Is enthusiastic, knows how to inspire others, connects people.

• Takes the lead.

• Inspires others.

• Takes responsibility.

• Gives employees their own responsibilities.

• Stimulates and uses input from others.

• Shows appreciation for good performance.

Performing under pressure

• Maintaining an effective performance under pressure, or when faced with setbacks or disappointment.

• Delivers good results under pressure.

• Persists when faced with setbacks.

• Continues to do the right thing under pressure, without making mistakes.

• Maintains an even performance under pressure.

Planning

• Systematically organising activities and setting time frames, setting priorities.

• Ensures that the necessary means to perform the job are available on time.

• Puts matters in an efficient order when planning.

• Makes the plan understandable for everyone involved.

• Makes, and maintains a realistic plan.

• Sets priorities.

Structuring

• Applying, implementing and maintaining structure in day-to-day business.

• Applies structure to his/her own work

• Structures things in a way that is also clear to others.

• Has an overview of both his/her own activities and the activities of others.

• Provides support to others in their work by choosing and maintaining clear procedures.

Motivating

• Stimulating others to display desirable behaviour or perform the desired activities.

• Shows an interest in others.

• Gives compliments regularly.

• Celebrates successes as a team effort.

• Gives others the opportunity to use their skills as much as possible.

• Gives others insight into the importance and value of their work.