Job Openings Senior Operation Officer (Kuala Lumpur, Malaysia)

About the job Senior Operation Officer (Kuala Lumpur, Malaysia)

  • Manage daily stock for installation jobs, submit weekly and monthly summary reports, raise purchase orders for overseas parts and headquarters to replenish stock.
  • Works with technical team to ensure IoT device installation and new installation schedules are met within the timeline.
  • Call and follow up with the customers to schedule the installation of Cartrack systems.
  • Handle customers enquiries via inbound calls and email correspondences.
  • Escalates enquiries or issues to relevant departments and ensure proper follow-up.
  • Manage and process sales agreement.
  • Assist with any administrative duties and perform any ad-hoc duties, as and when required.