Product Trainer (Philippines)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Product Trainer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

RESPONSIBILITIES:

• Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
• Designing and executing quality training to internal and external clients across different markets as needed
• Conducting onboarding/induction training sessions for new hires
• Provide weekly classroom training and onsite/online training to internal and external clients
• Maintain effective communication with customers to establish further training needs
• Gather feedback on customers and propose solutions to gaps
• Evaluate the effectiveness of training and modify materials and processes as appropriate

Type of Training

• Induction: Company and Product Introduction
• New Product Launch
• In-depth Cartrack Solutions training

QUALIFICATIONS:

• Diploma/bachelor's degree in any business related courses with outstanding academic performance or equivalent industry experience
• At least 3 years in a learning and development and/or training related experience 
• Passionate and engaging communication skills
• Confident to conduct stand-up presentations 
• Willing to work onsite in Makati City and can-do field work occasionally