Job Openings Scheduler (Jakarta)

About the job Scheduler (Jakarta)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Operations Admin for Scheduling (Scheduler) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Key Responsibilities:

  • Coordinating the scheduling of GPS tracking unit fitments to customers.
  • Communicating with customers to confirm fitment appointments and provide updates as needed.
  • Collaborating with suppliers to ensure timely delivery of GPS tracking units.
  • Communicating with internal departments to ensure the smooth delivery of fitment operations.
  • Managing the fitment scheduling system, including data entry and reporting.
  • Monitoring and reporting on fitment progress to ensure timely completion.
  • Identifying and resolving any scheduling conflicts or issues.
  • Maintaining accurate and up-to-date records of fitment appointments and status.
  • Adhering to all company policies and procedures related to fitment scheduling.
  • Providing excellent customer service and support to ensure customer satisfaction.


Qualifications:

  • Has conversational level of English language skill.
  • Minimum of Diploma Degree (D3) or equivalent.
  • At least 1 years of experience in scheduling or a related field.
  • Strong computer skills, including proficiency in scheduling software.
  • Excellent organizational and time-management skills.
  • Ability to work effectively in a fast-paced, deadline-driven environment.
  • Strong attention to detail and accuracy.
  • Ability to communicate effectively with all levels of the organization and with customers.
  • Ability to work independently and as part of a team.