Job Openings Business Analyst (IT)

About the job Business Analyst (IT)

Job Title: Business Analyst (IT)

Location: Muscat, Sultanate of Oman and Colombo, Sri Lanka

Job Type: Full-time (On-Site)

About Us:
OSOS is a dynamic and innovative company leveraging cutting-edge technologies to deliver exceptional products and services. We are looking for a passionate and strategic Business Analyst (IT) to lead the end-to-end lifecycle of our products and drive exceptional value for our customers.

Job Summary:
We are seeking a highly skilled Business Analyst (IT) to bridge the gap between business needs and technical solutions, driving strategic initiatives and process improvements. In this role, you will collaborate with stakeholders to analyze requirements, develop comprehensive documentation, and implement innovative solutions that align with organizational goals. With strong expertise in business analysis methodologies and tools, you will lead workshops, prioritize requirements, and ensure seamless communication between teams to deliver high-quality outcomes. The ideal candidate is a proactive problem solver with excellent analytical, communication, and leadership skills, capable of managing complex projects in dynamic environments.

Responsibilities:

  • Collecting the requirement, analyzing and formalizing in formal requirement documents for various stages like Context Diagram, Use Case Diagram, Sequence or Activity diagram, Object Diagram, Logical and physical ER diagram. Using various tools and techniques to format and simplify requirements in a way that suits various levels of stakeholder.
  • Performing detail Gap analysis, Forward/Reverse Engineering or benchmarking as part of R&D / Discovery.
  • Clear process definition, business process mapping (BPM), modeling, analysis, and documentation of the cross-functional core business processes (As-is & To-be).
  • Perform solid prototyping/wireframing to visualize working design prior to move in development.
  • Transform the requirement in well organize documents such as requirement traceability matrix and link all the points to better visibility and tracking
  • Produce functional test cased and perform functional testing to make sure the qualtiy and smooth functional delivery.
  • Manage the product vision, product roadmap, product function, features and align with market demand.
  • Continuously Introduce competitive feature to stay product in market.
  • Enhance user experience and improve the features to bring excellence in routine work.
  • Work as an interface among various stakeholders in terms of requirement collection, analysis and solution design, development, testing, deployment and support.
  • Through understanding and experience of managing Agile (Scrum) and Lean (Kanban) methodology to manage the product development and team.
  • Continuously enhancing the quality of products, process, and features.,
  • Propose technological solutions to business requirements.
  • Involved in scrum master activities and support product owners.
  • Engaged in application architecture and technical design.

Requirements:

  • Proven experience in managing some of products or domain 
    • Functional Domain
      • HRMS, Talent Management (Recruitment, L&D, Appraisal, Succession & Competency Framework).
      • ERP, SRM, Contract Management, CRM, Inventory & Warehouse.
      • Asset & Maintenance Management, Fleet Management, Retail, Academic, Property or QHSE domain etc.
    • Core Platform Services Domain
      • Workflow Management, Notification, Business Process Automation, Security & Auditing, Data Security, Data Import/Export, Application Customization, Integrations or Webhook/Open API.
  • Must have hands-on experience in Business Process Mapping (BPM)
  • Must have hands-on experience in requirement gathering, elicitation, design, and documenting.
  • Must use various modelling uses to model the requirements such as Ecosystem Map, Context Diagram, Use case diagram, feature model, process flow, data flow diagram, interface model etc.
  • Must have hands-on experience in Business Requirement Documents, Functional Requirement Document, Solution Design Document or Architecture Design Document etc.
  • Prefer to have domain Knowledge at least in ERP, CRM, SRM, Talent Management, Academic, Property or QHSE domain etc.)
  • Prefer to have hand-on one of the ERP (Microsoft Dynamics, Salesforce, Oracle, SAP, Zoho, Odoo or any other etc.).
  • Have knowledge about the various technologies involved in application development. (Prefer)
  • It is good to have software development knowledge and experience before.
  • Hands-on in Functional Testing, Regression Testing and Integration Testing.
  • Analytical Skill, creative and critical thinking, negotiation skill.

Experience

  • Minimum of 3-5 years of experience as a business analyst role.

Education Requirements

  • Bachelor of Computer Science/ Software Eng. / IT
  • Must have Business Analysis Certification (CBAP)
  • Must have Professional Scrum Product Owner (PSPO)
  • Must have Professional Scrum Master (PSM)