IT System Administrator

JOB BRIEF

We are seeking a skilled and proactive IT Administrator to join our team. As an IT Administrator, you will play a key role in managing OSOSs IT infrastructure, ensuring system reliability, and providing exceptional support to end-users. This on-site role, based in Sri Lanka, involves responsibilities such as managing IT systems, ensuring network and data security, maintaining IT subscriptions, and collaborating with cross-functional teams. The ideal candidate should have a strong background in IT system administration, excellent troubleshooting skills, and the ability to manage IT-related subscriptions and vendor communications effectively.

RESPONSIBILITIES

• Provide end-user support, troubleshoot hardware issues, and configure devices for employees.
• Manage user accounts and access permissions across platforms like Jira, GitHub, Azure, and JetBrains.
• Monitor and maintain network infrastructure, ensuring optimal performance and uptime.
• Implement and enforce data security protocols and conduct regular audits to address vulnerabilities.
• Administer database access permissions and ensure secure handling of backups.
• Maintain an inventory of IT-related subscriptions, ensure timely payments, and negotiate contracts for optimal cost and service efficiency.
• Assist in IT procurement, collaborating with vendors to acquire cost-effective and reliable solutions.

REQUIREMENTS

• Bachelors degree in Information Technology, Computer Science, or a related field.
• Minimum of 3+ years of experience in IT system administration or a similar role.
• Proficiency in managing tools such as Jira, GitHub, Azure, and JetBrains.
• Strong understanding of network security, hardware troubleshooting, and database management.
• Experience in managing IT subscriptions and vendor negotiations.
• Certifications in IT administration or security (e.g., CompTIA, Microsoft Certified: Azure Administrator) are a plus.
• Excellent problem-solving, multitasking, and communication skills.

Preferred Qualification

• Familiarity with ISO 9001 and ISO 27001 compliance standards.
• Hands-on experience in IT procurement and subscription management.
• Strong organizational and time management skills.

This position offers an excellent opportunity to grow your IT expertise in a dynamic and fast-paced environment. If youre passionate about IT administration and enjoy working on-site in Sri Lanka, wed love to hear from you!