About the job Project Manager
Our client is a trusted leader in the air movement industry, specializing in mechanical HVAC products that deliver innovative solutions for both residential and commercial applications. They are committed to providing exceptional customer service and high-quality products tailored to meet diverse project needs.
Our client is seeking a dedicated Project Manager to oversee projects post-sale, working closely with Account Managers to ensure customer satisfaction and project success. This role offers competitive benefits, including medical, dental, vision, life insurance, PTO, a 401(k) plan, and a commission plan for added earning potential.
Responsibilities
- Provide support to Account Managers in managing projects, including customer service and technical assistance.
- Communicate with customers in a high-volume environment through phone, email, and in-person interactions.
- Utilize multiple databases and technology platforms to maintain project schedules and release equipment.
- Review and track open orders, ensuring timely updates to internal and external stakeholders.
- Process credits for customer returns and handle freight claims for damaged goods.
- Prepare estimates, submittals, and orders using manufacturer databases and Dorse software packages.
Qualifications
- Minimum of 3 years of prior HVAC industry experience is required.
- Prior estimating experience is preferred.
- Strong written and verbal communication skills are essential.
- Experience working in a high-volume business environment.
- Proficiency in Microsoft Office, Salesforce, CRMs, and partner databases.
- In-depth knowledge of HVAC equipment is required.
- Bachelor’s Degree in Mechanical Engineering, Construction Management, or a related field is preferred (relevant experience may substitute for education).
If you are an experienced HVAC professional with a passion for project management and customer service, we encourage you to apply. This role offers the chance to work on diverse projects, collaborate with a dynamic team, and contribute to an industry-leading organization while enjoying excellent benefits and growth opportunities.