At Career Matters Recruitment Ltd (“we”, “us”, or “our”), we are committed to protecting the privacy and personal data of all candidates, clients, and users of our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies when you interact with us through our recruitment platform, powered by Manatal, or any other means, including our website, email communications, or telephone.



1. Who We Are

Career Matters is a UK-based recruitment business. We use Manatal, a third-party recruitment CRM and applicant tracking system (ATS), to manage job applications and connect candidates with job opportunities across our business portfolio.

If you have any questions about this policy or how we handle your data, you can contact us at:

• Email: enquiries@careermatters.uk

• Address: 20-22 Wenlock Road, London, England, N1 7GU

2. What Data We Collect

We may collect and process the following personal data:

• Identity information: Name, date of birth, gender, and nationality
• Contact details: Email address, phone number, and home address
• Professional information: CVs, work history, education, references, skills, qualifications
• Application data: Job preferences, salary expectations, interview feedback, right-to-work status
• Technical data: IP address, device type, and usage data when using our website or platform
• Special category data: Where necessary and lawful (e.g. health information or criminal background checks), with explicit consent

3. How We Collect Your Data

We collect data in the following ways:

• Directly from you via job applications, registrations, CV submissions, phone calls, or emails
• From publicly available sources (e.g., LinkedIn, job boards)
• From third-party recruitment platforms or referrers
• Automatically via cookies and tracking on our website (see our separate Cookie Policy)

4. Why We Use Your Data

We process your personal data for the following reasons:

• To assess your suitability for job roles
• To match you with potential opportunities
• To keep you informed about relevant vacancies
• To maintain contact with you during the recruitment process
• To comply with legal and regulatory obligations
• With your consent, to share your data with third parties such as potential employers

5. Lawful Bases for Processing

We rely on the following lawful bases to process your data:

• Consent – where you have provided it explicitly
• Contract – where processing is necessary for a contract with you
• Legal obligation – to comply with applicable law
• Legitimate interests – for the purposes of recruitment and business operations, provided your rights do not override these interests

6. Who We Share Your Data With

We may share your information with:

• Employers or clients looking to fill vacancies
• Our third-party service providers, such as Manatal
• Legal or regulatory authorities where required by law
• Professional advisers such as legal or compliance consultants

We ensure that all third-party processors handle your data in accordance with UK data protection laws and only on our instructions.

7. International Data Transfers

As Manatal is a cloud-based system, your data may be processed or stored outside the UK. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements. Typically, candidate data is retained for up to 2 years unless otherwise required or agreed.

You can request deletion of your data at any time (see Section 10).

9. Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data, including encryption, access controls, and secure cloud storage through Manatal.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Request data portability
• Withdraw your consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at enquiries@careermatters.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. 

The most recent version will always be posted on our website. 

The last update was published in March 2025.