Human Resources Supervisor

Job Responsibilities:

HR Planning & Strategic Support

• Develop and implement human resource plans based on the companys strategic goals (e.g., talent pipeline development, organizational structure optimization).
• Assist management in analyzing workforce needs and provide recommendations on job roles and staffing adjustments.

Recruitment & Talent Allocation

• Oversee the company's recruitment processes, develop hiring plans, and optimize recruitment channels (e.g., headhunting, campus recruitment, social recruitment).
• Lead interviews, background checks, and hiring decisions for key positions to ensure the right talent fit.

Employee Relations Management

• Handle employee onboarding, confirmation, transfers, and resignation processes while resolving labor disputes.
• Organize regular employee feedback sessions and satisfaction surveys to foster a positive work environment.

Training & Talent Development

• Design and implement employee training programs (e.g., onboarding training, leadership development for managers).
• Establish career development pathways and drive performance evaluation and promotion systems.

Compensation, Benefits & Performance Management

• Participate in salary structure design and conduct regular market salary benchmarking to ensure competitiveness.
• Organize performance appraisals and oversee the application of results (e.g., salary adjustments, bonus distribution).

HR Policies & Process Optimization

• Develop and revise HR policies and regulations (e.g., attendance, rewards and penalties, employee handbook).
• Optimize HR workflows to enhance departmental efficiency.

Compliance & Risk Management

• Ensure HR practices comply with labor laws, social security policies, and local regulations.
• Handle labor disputes, employee complaints, and arbitration cases to protect the companys legal interests.

Government Liaison

• Act as the point of contact with Malaysian government authorities.

Job Requirements:

Educational Background

• Bachelors degree or above in Human Resource Management, Business Administration, Psychology, or related fields.

Professional Knowledge & Skills

• Proficient in labor laws, social security policies, and the six core HR functions (recruitment, training, compensation, performance management, employee relations, and workforce planning).
• Familiar with major recruitment platforms (e.g., JobStreet), performance management tools (e.g., OKR/KPI), and HR systems (e.g., SAP HR).

Work Experience

• Minimum of 5 years of HR experience, with at least 2 years in a team leadership role.
• Experience in HR management across different industries or in medium-to-large enterprises is preferred.

Competencies & Attributes

• Excellent communication and coordination skills, with the ability to balance employee needs and company interests.
• Strong analytical and problem-solving skills, especially in handling complex employee relations issues.
• Ability to work under pressure and adapt to high-intensity periods (e.g., year-end evaluations, large-scale recruitment seasons).

Language Requirements

• Proficiency in English, Malay and Mandarin because need to communicate with international team.