Senior Application Support and Developer

Key Responsibilities

• Provide L1/L2/L3 production support for business‑critical applications, including root‑cause analysis and long‑term corrective actions.
• Own and resolve complex production issues across legacy and modern systems, ensuring minimal downtime and high reliability.
• Design and implement bug fixes, enhancements, and reliability improvements, with an emphasis on maintainability and scalability.
• Leverage AI‑assisted development tools (e.g., GitHub Copilot) to accelerate development, debugging, and code reviews.
• Write clean, well‑structured, and maintainable code, adhering to established coding standards and best practices.
• Troubleshoot and optimize issues across front‑end, back‑end, scripting, and cloud components.
• Develop and maintain Perl scripts for automation, data processing, batch jobs, system integration, and operational support.
• Perform and review unit testing, integration testing, and regression testing to ensure system quality.
• Collaborate closely with cross‑functional teams (QA, infrastructure, business stakeholders) to support the full application lifecycle.
• Mentor junior team members and provide technical guidance when needed.
• Participate in system design discussions, technical reviews, and production readiness assessments.

Required Skills & Qualifications

Technical Skills

Back‑end & Scripting

• Strong experience with .NET Framework (4.x), C#, Entity Framework (ORM)
• RESTful APIs / Web API
• ASP.NET Web Forms and Web Services
• Perl scripting for automation, data manipulation, system tasks, and integration with legacy systems

Front‑end

• Hands‑on experience with AngularJS, Angular, React, JavaScript, TypeScript

Cloud

• Microsoft Azure (App Services, Blob Storage, Key Vault, Application Insights)
• Experience supporting cloud‑hosted production workloads

Process & Practices

• Strong understanding of SDLC, agile methodologies, and production support best practices
• Proven ability to deliver clean, maintainable, and supportable code in long‑lived enterprise systems
• Experience balancing production support responsibilities with ongoing development

Tools

• Comfortable using AI‑powered development tools (e.g., GitHub Copilot) as part of daily development and troubleshooting

Soft Skills

• Excellent debugging, analytical, and problem‑solving skills
• Strong communication skills with the ability to explain technical issues to non‑technical stakeholders
• Ability to work independently, prioritize effectively, and handle production‑critical situations calmly