Sales Administrator | Office Automation

Key Responsibilities:

• Process and verify credit applications, ensuring all documents align and are up to date.
• Coordinate with customers and account managers to obtain missing information.
• Maintain customer accounts in BPO and submit applications for approval.
• Ensure approval conditions are met and update Sales COFs accordingly.
• Raise procurement orders and manage stock acquisitions.
• Prepare insurance and landlord confirmations, following up as needed.
• Track and resolve outstanding paperwork, settlements, and contract signings.
• Manage digital and manual contract documentation, ensuring proper filing.
• Generate machine exchange addendums and send welcome packs for finalized deals.
• Assist with customer and account manager queries.

• Organize and send contracts for processing.
• Train staff on paperwork procedures as required.
• Ensure COFs are reviewed and signed for commission processing.

Requirements:

• Education: Matric Certificate.
• Experience: Minimum 3 years as a Sales Administrator in the Office Automation/ICT industry.
• Skills: Strong organizational, communication, and attention to detail. Ability to work under pressure and meet deadlines.
• Technical: Proficiency in MS Word and Excel; experience with BPO and DocuSign is an advantage.