Debtors Clerk

The Debtors Clerk will be responsible for managing and collecting outstanding invoices, ensuring timely payment and maintaining accurate records. This role requires a strong attention to detail, excellent communication skills, and a proactive approach to debt recovery.

Key Responsibilities

• Invoice Processing:
  • Process and reconcile incoming payments.
  • Prepare and send invoices to customers.
  • Track and monitor the aging of outstanding invoices.
• Debt Collection:
  • Contact customers with overdue payments to follow up and request payment.
  • Negotiate payment plans and settlements with customers.
  • Escalate persistent non-paying accounts to management.
• Record Keeping:
  • Maintain accurate and up-to-date debtor records.
  • Prepare and submit monthly debtor reports.
• Customer Service:
  • Provide excellent customer service by responding promptly to inquiries and resolving issues.
  • Build and maintain positive relationships with customers.

Qualifications and Experience

• Grade 12 or equivalent.
• Minimum of 2 years of experience in a debtors or accounts receivable role.
• Proficiency in Microsoft Office, particularly Excel.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Problem-solving and negotiation skills.

Salary

R10 000 - R12 000 per month

Location

Cape Town, South Africa