Retail Sales Manager

Job Specification: Retail Store Sales Manager

Job Title: Retail Store Sales Manager

Location: Constantia, South Africa

Salary: R25,000 per month

Job Purpose:

To lead and manage the retail store in Constantia, ensuring exceptional customer service, sales performance, and brand representation. The successful candidate will be a stylish, confident, and extroverted individual with a passion for luxury retail and a proven track record in driving sales and building customer relationships.

Key Responsibilities:

• Sales Management:

  • Achieve and exceed monthly and annual sales targets.
  • Develop and implement effective sales strategies and tactics to drive revenue.
  • Analyze sales data and identify growth opportunities.
  • Coach and motivate the sales team to maximize individual and team performance.
  • Ensure adherence to sales policies and procedures.

• Customer Service:

  • Provide exceptional customer service experiences that exceed expectations.
  • Foster a customer-centric culture within the team.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Build strong relationships with loyal customers.

• Team Management:

  • Recruit, hire, and train a high-performing sales team.
  • Develop and implement performance management systems.
  • Provide ongoing coaching, mentoring, and development opportunities.
  • Manage team performance and address any issues promptly.

• Store Operations:

  • Ensure the efficient and smooth operation of the store.
  • Manage inventory levels and stock control.
  • Maintain a clean and organized store environment.
  • Adhere to company policies and procedures.

• Brand Representation:

  • Represent the brand's values and image.
  • Ensure consistent brand execution throughout the store.
  • Stay up-to-date on industry trends and competitor activity.

Qualifications and Experience:

• Proven experience as a Retail Store Manager in a high-end luxury brand.
• Strong sales and customer service skills.
• Excellent leadership and team management abilities.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Passion for fashion and luxury retail.

Skills and Competencies:

• Results-oriented and driven to achieve goals.
• Excellent organizational and time management skills.
• Problem-solving and decision-making abilities.
• Attention to detail.
• Flexibility and adaptability.

Desired Qualities:

• Stylish, hip, and funky personality.
• Passion for providing exceptional customer service.
• Strong understanding of luxury retail trends and consumer behavior.
• Ability to build strong relationships with customers and team members.

If you are a dynamic and results-driven individual who is passionate about luxury retail, we encourage you to apply for this exciting opportunity.