Sales Administrator

The purpose of this position is to maximize efficiency and ensure administrative functions in the Sales Division by operating according to set targets and in line with operational. 

Salary: R30 000

Key Responsibility Areas

• Assist Sales team in preparation of relevant documentation
• Prepare quotations / Proforma invoices to customers
• Invoicing of all LE/CE orders in line with customer requirements
• Assist Sales department with general admin functions
• Liaising with banks and credit providers regarding finance deals until final stages of receiving payment
• Overall responsibility to ensure sales orders received are completed, processed and distributed correctly and timeously
• Receiving and accurately processing of sales order documentation for delivery to customers / collection from customers / transport
• Follow up on estimated delivery dates on out of stock items and communicate estimated delivery dates with sales team
• Manage requests from Area Sales Representatives and Dealers to do demonstrations to customers, as well as new machines to be tested in the market.  
• Recording notes for follow-up actions and updating of customer databases to reflect changes to the status of each customer
• Ensure all administrative functions are in place and being followed / implemented effectively and in line with company and system requirements
• Facilitating customer complaints and queries; foster and maintain dedication to service excellence in every aspect of work carried out; ensure feedback / communication to customers
• Assisting Admin Manager with adhoc tasks when and where needed that might not fall in scope of duties.
• Participation in team/department meetings and development/training initiatives.

Competencies

This position requires following experience, skills, personality and behavioural attributes:

Job Related Experience

• Minimum 3 year administration experience
• Extensive experience on ERP and MIS systems (Microsoft Office Suite. SAP)
• Business Related Experience
• Excellent administration experience
• High level customer orientation
• Knowledge of the company's policies and systems are essential

Job Related Skills

• ERP and MIS System skills (Microsoft Office Suite, SAP)
• Understanding of relevant legislation

Interpersonal Skills

• Excellent communication skills
• Excellent decision making skills
• Outstanding interpersonal skills

Personality Attributes

• Achiever
• Activator
• Highly developed stress management skills
• Attention to detail
• Mental alertness
• Judgement
• Endurance
• Perseverance

Behavioural Attributes

• Internal locus of control
• Fairness
• Empathy
• Firm and consistent
• Strong value system
• Team Player

Education & Qualifications

• Matric
• Diploma in Business / Office Administration (N5)
• Values
• Expertise, Passion, Entrepreneurship, Agility

Languages

• Fluent in English and Afrikaans