Job Openings
Customer Success Manager - Series C HR Tech
About the job Customer Success Manager - Series C HR Tech
Project:
- Retain a certain level of customer satisfaction according to internal metrics
- Support the existing and new APAC Customers.
Role:
- Conduct Customer Analysis and reporting to provide internal intelligence and insight to the organization, including Sales and Marketing teams
- Implement and manage customer onboarding guiding and training customers to familiarize with the platform
Must-have's:
- 2-3 years of experience in customer success or account management for enterprise software, preferably with experience working with customers in the ANZ region
- Demonstrated experience in successfully managing and coordinating the delivery of technical/ software-led projects
Level / Grade:
- Mid-level - under the customer success department and reporting to the Head of Customer Success
Location:
- Hybrid (2 days a week in the office) based in KL
Recruiter:
Nicolas Lebrun nico.l@capcon.asia
Learn more & connect with the recruiter https://linktr.ee/nico_capcon
To apply
Please do click the "apply" button or via our careers page below.