About the job Commercial Manager
Commercial Manager - a Top Global Commodities Warehousing MNC
The primary focus of the role is to manage and lead the Freight and Project Forwarding business to develop and execute the commercial strategy for Thailand in order to expand the freight and project cargo business while the desk handles freight procurement, vendor management and sales as well as Commercial Account Management covering AW Network and Key Clients.
The Role:
- Report directly to a Commercial Manager, SEA
The Responsibilities:
- Manage an assigned geographical sales area to maximize sales revenue and meet relevant team and personal sales targets
Develop and implement commercial strategy
-Strengthen the existing Commercial Clearing & Forwarding Team to increase sales conversion rate and improve commercial processes
-New Business development dedicating time to own sales activities including engaging prospects and customers to present and sell the companys services, always furthering relationships to grow and expand the companys business -Focus on existing target sectors as well as new sectors that is in line with company strategy
-Manage the Freight & Project Forwarding business and broaden network of vendors and relationships aligned with products, markets and trade-flows
-Collaborate with Commercial Key Account Management of our SEA network including quotation handling, sourcing of services and rates as well as PnL management not limited to sea freight (Vessel/Part Charter/LCL/FCL), air freight shipment and inland trucking
-Expand reliable and competitive freight forwarders, carriers (Sea and Air) and other transport providers meeting the companies and customer requirements as well as monitor and track their service performance (service failures, issues, disputes and claims)
-Maintain customer satisfaction meeting customers requirements with a reasonable response-time, rate competitiveness and validity periods
-Build relationships at all levels and represents the company in a professional manner, including making presentations and attending networking events
-Provide management reporting including business reviews, sales planning, meetings and visit reports, etc.
-Other duties as may be assigned from time to time
-Ensure compliance to Group Policies
About You:
-Possess deep and comprehensive understanding of freight and chartering business and different modes of international shipping and logistics
-A degree from a recognized University in the field of logistics would be advantageous
-Minimum 10 years Commercial management and sales experience in a Freight Forwarding / NVOCC / Chartering environment, with a minimum of 5 years in managerial capacity
-Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
-Proven ability to hands-on with cross-functional and multicultural stakeholders in different time zone
-Self-driven, creative with positive working attitude
-Proficient with Microsoft Office especially Excel
-Good leadership and influencing skills with a collaborative work style, fostering cooperation and teamwork
-Ability to work effectively in a fast paced working environment
-Ability to travel regularly locally and regionally when required and on short notice
-Project cargo experience is an added advantage