Medical Office Assistant - Temporary Maple Ridge Orthopedic

Position Summary: MOA to an Orthopedic specialist with a busy practice. The successful candidate is expected to serve as the primary point of contact with all patients, referring offices, OR, and other medical professionals.

Location: Maple Ridge

Type: Tempory, Full Time, Monday to Friday

Availability: As soon as practical

General attributes desired:

• Positive attitude.

• Ability to balance all the important tasks of running a surgical office.

• A client-focused approach, with good communication and interpersonal skills,
• Has initiative and desire to complete their work at a high level, with minimal supervision.
• Thorough and professional in all aspects of work.
• Be an outstanding problem solver (independently seek out solutions) and/or have the confidence to ask questions.
• Very good organizational skills.
• The ability to deal with members of the public and other healthcare professionals in a tactful manner.
• Honesty.
• The ability to keep important and sensitive information confidential at all times.
• The ability to work under pressure and under the threat of looming deadlines.

• Strong computer skills

MOA Duties:

• Maintaining clinical calendar & scheduling all patient appointments.

• Maintaining up-to-date electronic patient records experience and skill with Plexia is an asset.
• Document scanning and filing into Plexia.
• Filing and responding to incoming electronic faxes, which include test results, referral letters, pharmacy communications, etc

• Patient education & logistic support to patients for clinic visits.

• Timely return of phone calls with appropriate and diligent documentation.
• Flexibility to change schedules when required.
• Maintaining good working relationships with referring office medical office assistants.
• Coordinating patient referrals to other specialists.
• Ability to thoroughly assess and submit OR bookings for multiple surgical locations. Maintaining a positive professional relationship with all OR booking staff.
• Strong computer skills must be well versed in the EMR systems (preferably Plexia) 

Salary: Commensurate with experience, education, and tasks undertaken

Requirements: MOA certification or equivalent

Previous experience working in a surgical office (particularly within an academic environment) is preferred

Summary of Position:

Academic ENT practice, where the patients are the focus.

Full Time: 40hrs/week, Monday to Friday.

Language: English (required), any other languages are an asset.

Salary: Based on experience.

Start Date: As soon as practical