Chinese Communicate Marketing Manager

Key Responsibilities:
 Developing and sustaining long-lasting relationships with Chinese customers.
 Screening, recruiting, and training sales china desk Cambodia staffs.
 Calling potential Chinese customers to explain Bank’s products/services and encourage purchases.
 Answering Chinese customers' questions and escalating complex issues to the relevant departments as needed.
 Developing in-depth knowledge of Bank’s products/services.
 Maintaining an accurate record of all sales, scheduled Chinese customer appointments, and Chinese customer complaints.
 Collaborating with the brand and marketing strategy department to ensure that the Bank is reaching its target audience.
 Informing product developers of possible product improvements and changes to ensure that Bank’s products/services meet current market needs.
 Preparing cost-benefit analyses for prospective and existing Chinese customers to determine the most suitable purchase options.
 Analyzing competitors' products/services to determine product features, benefits, shortfalls, and market success.
 Perform other tasks as assigned by Management in-charge.

Minimum Requirements:
 Bachelor’s degree in finance and banking, accounting or business administration, business management, marketing, or related field is preferred.
 Proven sales experience.
 Sound knowledge of sales strategies and industry regulations.
 Proven track record of achieving sales targets.
 Strong analytical and problem-solving skills.
 Experiences with Chinese customers' relationship management and Chinese customer services.
 Good comment of Chinese or Chinese Nationality and good at English communication skill.
 Microsoft Office and other computer skill is a plus.
 Effective communication skills.
 Exceptional customer service skills.

Working time 8:00 am to 5:00pm

Public holiday follows labor law