Executive Assistant

• Responsibilities
• Calendar Management: Manage and organize the CEO's calendar, including scheduling meetings, appointments, and travel arrangements.
• Metric: Decrease in scheduling conflicts by 90%; feedback from CEO on timeliness.
• Communications Handling: Handle incoming and outgoing communications on behalf of the CEO.
• Metric: Response time under 2 hours for all urgent communications; less than 24 hours for non-urgent.
• Meeting Preparation: Prepare meeting agendas and briefs, ensuring the CEO is well-prepared for all engagements.
• Metric: CEO rating of >70 on preparedness using Net Promoter Score (NPS).
• Expense and Budget Management: Manage and submit expense reports to company intranet.
• Metric: Accuracy of reports with less than 2% error rate and all expenses of CEO uploaded within 48 hrs
• Performance Support: De-risk the business by challenging CEO, his peers and his direct reports on their OKRs, and KPIs fast tracking blockages, driving CIs so that corporate OKRs are green
• Metric: Ensure all blockages assigned to CEO are managed against a rating >85 from his peers and direct reports using Net Promoter Score (NPS).

Qualifications

• Bachelor's degree
• Proficient in Microsoft Office suite\
• Experience in managing multiple priorities, administrative coordination.
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Strong written and verbal communication skills