Bridal Consultant

Job Title- Bridal Consultant

About the Role

We are seeking a passionate and highly-motivated Bridal Consultant to provide exceptional service and styling expertise to brides-to-be. You will guide clients through the journey of selecting their bridal gown and accessories, ensuring a personalized, memorable experience and achieving sales targets.

Key Responsibilities

Welcome and engage brides-to-be and their guests in the boutique, create a warm, professional atmosphere, and build rapport from the first appointment.

Conduct detailed consultations: understand the brides vision, style preferences, body shape, budget and timeline.

Present and recommend bridal gowns, veils, accessories and customise options, tailoring suggestions to each individuals style and requirements.

Assist in managing the fitting and alteration process: schedule appointments, liaise with the tailor/atelier, track progress, ensure timelines and quality are met.

Maintain and update the bridal client file: record measurements, preferences, dress selections, follow-up actions, alteration notes and event date details.

Drive sales: meet and exceed individual and boutique bridal sales targets, contribute to team goals, upsell accessories and additional services.

Work closely with marketing and visual merchandising teams to ensure boutique displays reflect current collections, new arrivals, and promotional campaigns.

Stay up-to-date with bridal fashion trends, designer collections, fabrics/fittings and market competitor activity; share insights to improve store offerings.

Provide after-sales client support: follow-up with brides post-purchase, assist with queries, alterations, and dressing services as needed.

Ensure boutique bridal inventory is managed effectively: monitor sample gowns, demo pieces, accessories stock, ensuring presentation quality and availability.

Maintain boutique standards: ensure fitting rooms and displays are immaculate, maintain product presentation and ensure the overall client experience is premium.

Administer appointment systems and CRM updates, coordinate with store operations and ensure client files are complete and accurate.

Qualifications & Experience

Bachelors degree in Fashion, Retail Management, Business or related field preferred.

Minimum 2-4 years of experience in bridal, luxury fashion retail or high-end customer service roles.

Strong sales track-record and demonstrated ability to meet or exceed targets.

Excellent interpersonal, communication and presentation skills; ability to engage with brides, upscale clientele and guests.

Keen eye for fashion, styling and detail; good understanding of gowns, fittings, fabrics and accessories.

Professional, polished appearance and confident manner.

Proficient in MS Office (especially Excel/Word) and comfortable using CRM or appointment systems.

Fluency in English; Arabic or additional languages an advantage.

Flexibility to work weekends, evenings and accommodate bridal appointments as needed.

Key Competencies & Behaviours

Client-centric: unwavering commitment to delivering a memorable bridal experience.

Consultative: ability to ask relevant questions, listen actively and advise appropriately.

Sales-driven: motivated by targets, results and business growth.

Team-player: works collaboratively with boutique staff, stylists, tailor/atelier and operations.

Detail-oriented: ensures accuracy in measurements, records, follow-ups and appointment scheduling.

Adaptable: thrives in a boutique retail environment with evolving inventory, seasonal peaks and high expectations.

Professional: maintains confidentiality, integrity and respect for client privacy and premium service standards.

What We Offer

Competitive salary and attractive commission/bonus structure aligned to bridal sales performance.

Opportunity to work with high-end designer bridal collections and premium clientele.

A stylish, supportive boutique environment with scope for personal growth into senior retail or bridal-styling roles.

Continuous training and development in bridal fashion trends, consultation techniques and product knowledge.

Apply now!