Analyst - Business Process & Systems

Role Summary

We are hiring a Business Process Analyst (Executive Level) to join our Operations team. You will analyse, improve, and document business processes that strengthen operational efficiency and support business growth.

Key Responsibilities

• Analyse existing business processes to identify gaps and improvement opportunities.
• Gather and document business requirements, process flows, SOPs, and reports.
• Support system development, implementation, and User Acceptance Testing (UAT).
• Partner with business stakeholders and IT teams to deliver effective solutions.
• Monitor process performance and recommend continuous improvements through management presentations.

Requirements

• Degree in Business, Finance, Management, Engineering, IT, or a related field.
• 0–3 years' experience in business operations, IT, or a related field. Fresh graduates with strong analytical ability are encouraged to apply.
• Strong analytical, communication, and documentation skills.
• Exposure to SDLC and process mapping will be an advantage.