AR Officer (Healthcare)

• Healthcare Institution
• Central / North-East Location
• Accounts Officer in Frontline Role

• Provide frontline Patient Service & backend administrative Finance operations support.
• Manage patient registration, admission and discharge processes in accordance with the hospice policies and service standards.
• Donation & Receipt Administration, issue receipts and recording into system.
• Manage patient's medical record storage.
• Generate patient invoices and ensure generated billing reports by the Patient Billing system is accurate.
• Ensure timely and accurate submission of MediShield & Medisave claims via CPF portal and perform monthly reconciliation of claims against actual receipts.
• Generate and mail letter to NOK for settlement of any outstanding amounts not covered by MediShield Life and Medisave.
• Generate & issue dunning/reminders letters for any overdue balances.
• Liaise with internal departments for flow of all relevant documents to Finance to ensure completeness in billing.

Requirements:

• Diploma in Accountancy or equivalent
• Experience in healthcare finance would be an advantage
• Prior Business Office experience in a restructured hospital or healthcare institution is preferred
• MS Office, Excel in particular (Pivot, Vlookup, etc)
• Possess strong interpersonal and communication skills, with the ability to engage professionally with patients, next-of-kin, and external stakeholders.
• Technically adaptable with willingness and aptitude to learn new operating systems and internal software
• Meticulous and well-organized
• Work independently and manage multiple priorities in a fast-paced healthcare environment.
• Able to handle personal data with discretion
• A team player with initiative and a strong sense of accountability