Job Openings
Salesforce Administrator
About the job Salesforce Administrator
Position Summary:
We are looking for a motivated Salesforce Administrator to support, configure, and maintain our Salesforce CRM platform. The ideal candidate will have hands-on experience administering Salesforce, managing users, customizing workflows, and ensuring data quality. This role requires strong problem-solving skills, attention to detail, and the ability to collaborate with business stakeholders to improve Salesforce adoption and efficiency.
Job Description:
- Administer and maintain Salesforce CRM to ensure optimal performance and reliability
- Configure Salesforce features such as objects, fields, page layouts, validation rules, workflows, and reports
- Manage user accounts, profiles, roles, permissions, and security settings
- Support business processes by translating requirements into Salesforce configurations
- Monitor system health, data quality, and user activity
- Create and maintain reports and dashboards for business users
- Troubleshoot user issues and provide day-to-day Salesforce support
- Assist with Salesforce releases, testing, and deployments
- Document system configurations, processes, and best practices
- Collaborate with developers, analysts, and stakeholders to improve CRM functionality
- Stay up-to-date with Salesforce platform updates and best practices
Qualifications & Skills:
- Bachelors degree in Computer Science, Information Systems, or a related field (preferred)
- 1 – 2 years of hands-on experience as a Salesforce Administrator
- Strong understanding of Salesforce CRM functionality and data model
- Experience with Salesforce configuration tools (flows, workflows, validation rules, page layouts)
- Familiarity with Salesforce reports, dashboards, and data management
- Basic knowledge of Salesforce security model (profiles, roles, permission sets)
- Experience with data import/export tools and data cleansing
- Working knowledge of SQL or database concepts is a plus
- Excellent communication and collaboration skills
- Salesforce Administrator certification (ADM 201) is a plus