IT Expert

Who We Are
Brolly Labs, now rebranded as CatalyzeX, is a business process outsourcing specialist that combines process expertise with top offshore talent, delivering the best value outcomes for its clients.
As an incubator of cutting-edge services, software, and AI brands, we partner with forward-thinking firms in e-commerce, legal, healthcare, and software sectors to deliver human-centric solutions that truly make a difference.What Youll Do
As an IT Systems & Hardware Specialist, you will:

• Source, evaluate, and purchase IT hardware, software, and related equipment from approved vendors.
• Configure Windows laptops, desktops, and peripherals according to company standards before deployment.
• Ship and track equipment to employees across various locations in a timely and organized manner.
• Maintain accurate IT asset inventory and ensure all devices are enrolled in centralized endpoint management tools (e.g., Microsoft Intune).
• Proactively monitor system performance, apply updates, patches, and upgrades to ensure optimal functionality.
• Implement and maintain endpoint security measures, including antivirus, encryption, and access controls.
• Conduct regular IT security audits and ensure compliance with internal policies.
• Provide remote support for hardware, software, and network issues.
• Train employees on proper device usage, troubleshooting basics, and cybersecurity best practices.

Who You Are
Were looking for candidates who meet the following criteria:

• Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• Minimum 3 years of experience in IT procurement, configuration, and systems administration.
• Strong knowledge of Windows device setup, configuration, and management.
• Experience with MDM (Mobile Device Management) platforms, endpoint security tools, and VPN solutions.
• Familiarity with vendor management and procurement processes in the Philippines.
• Excellent troubleshooting and problem-solving skills with a proactive mindset.
• Strong English communication skills, both written and verbal.
• Self-motivated, organized, and able to work independently in a remote-first environment.

Preferred:

• Certifications such as CompTIA A+, Network+, or Microsoft Certified: Endpoint Administrator.
• Experience in supporting a distributed or remote-first workforce.
• Knowledge of Microsoft 365 administration.

Technical Requirements

• High-speed internet (minimum 20 Mbps or fiber connection)
• Fast Windows-based computer for IT management tasks
• Noise-canceling headset for remote communication
• Power and internet backup solutions

Rates and Expectations

• Work Setup: 100% Remote
• Role Type: Full-Time
• Timezone: TBD
• Rate: Competitive salary based on experience

If you're eager to seize this opportunity and ready to leave your mark, please submit your application through our Careers Page. Note that only applications submitted using the career page form will be considered. Thank you.