General Manager (Utility Services) - Morocco

Job Location : Morocco 

Provide leadership and direction to department managers and staff.

Develop and implement organizational strategies, policies, and procedures.

Monitor performance metrics and implement improvements as necessary.

Foster a positive and productive work environment.

Develop and manage budgets, ensuring profitability and cost-effectiveness.

Monitor financial performance and implement corrective actions when necessary.

Oversee financial reporting and analysis.

Oversee day-to-day operations to ensure smooth functioning of the business.

Implement operational best practices to improve efficiency and productivity.

Ensure compliance with regulatory requirements and company standards.

Maintain a high level of customer satisfaction through quality service and effective communication.

Address customer concerns and resolve issues in a timely manner.

Develop strategies to attract and retain customers.

Develop and implement strategic plans to achieve business objectives.

Identify growth opportunities and develop strategies to capitalize on them.

Stay informed about industry trends and market conditions.

Recruit, train, and develop staff to ensure a capable and motivated workforce.

Conduct performance evaluations and provide feedback to employees.

Implement employee engagement initiatives.

Identify and mitigate operational risks.

Ensure compliance with health and safety regulations.

Develop contingency plans for unexpected events.

Responsible for financial stability of the company and for thorough control of company's expenditures

Qualification Requirements

Education:

Bachelor's degree in business administration, management, or a

related field (Master's degree preferred).

Required certification: TBD

Years of experience: Minimun of 10 years

Areas of expertise:

Proven experience in a managerial role, preferably in a similar

industry.

Water and wastewater facilities, disinfection,

potabilization and water quality monitoring, wastewater

and industrial effluent treatment.

Environmental protection by controlling water

consumption, energy costs and optimizing network

efficiency.

Diagnostics, plant maintenance, emergency response

and on-call services

Supplementary requirements

Knowledge of foreign languages (English and French)

Strong leadership and decision-making skills.

Excellent communication and interpersonal abilities.

Proficiency in financial management and budgeting.

Knowledge of industry regulations and best practices.

Ability to multitask and prioritize tasks effectively.

Flexibility to work long hours and weekends as needed.

Willingness to travel occasionally.

Ability to handle pressure and stressful situations calmly

Fluent in English and French

Personal Characteristics

Ability to lead, manage and motivate

Creative approach, flexibility, ability to cooperate

Ability to work under pressure

Sound judgment

Analytical thinking

Conceptual thinking