Employment: Freelance
Company Base: US
Hours of Work: GY, 40hrs/week
Location: PH - Permanent WFH
Workstation: Equipment Provided

Benefits:

• 13th Month Pay
• Competitive Salary (USD Based)
• Permanent WFH 
• Professional Growth and Training
• Supportive Work Environment

GENERAL DESCRIPTION:

The Telecom Engineer I is responsible for assessing networking needs, designing and implementing voice and data services, troubleshooting network issues, and managing network security systems. They install network hardware modules, optimize installations for future growth, and train staff on protocols. The ideal candidate has previous experience as a VoIP network engineer/Telecom Engineer, extensive knowledge of VoIP systems and IP protocols, and expertise in network security. They should possess strong problem-solving and analytical skills, excellent communication abilities, and be detail-oriented and highly organized. Additional experience with the US IT industry or US client support is desirable.

RESPONSIBILITIES AND DUTIES:

• Meeting with IT managers to determine the company's networking needs.
• Analyzing existing VoIP networks and computer systems.
• Developing architecture plans for voice and data services.
• Installing network hardware modules, including; IP and PBX communication servers.
• Designing, and implementing Cisco Unity systems.
• Troubleshooting VoIP network issues.
• Analyzing and upgrading network security systems and protocols.
• Adding network users and managing company permissions.
• Optimizing network installations for future expansion.
• Training staff on network and system protocols.

SPECIFIC SKILLS:

• Previous experience working as a VoIP network engineer.
• In-depth knowledge of VoIP systems and IP Protocols.
• Knowledge of hardware systems including servers, memory modules, processors, and peripherals.
• Detailed knowledge of network security systems and software.
• Good project management skills.
• Familiarity with WAN and LAN systems.
• Excellent troubleshooting skills.

SOFT SKILLS:

• Must be detail-oriented, highly organized, and process driven.
• Must have strong problem-solving and analytical skills.
• Must be creative; understand and work with complex, abstract concepts.
• Excellent communication skills, both verbal and written. Able to keep internal and external contacts informed of what is happening within a project or task.
• Strong organizational, operational, and interpersonal skills.
• Assertive, customer-oriented, and task-driven attitude.
• Ability to work independently as well as in a team environment.
• Ability to quickly learn and master new technologies.
• Ability to juggle multiple tasks at any given time as part of a project team.

ADDITIONAL COMMENTS:
Good to have: Experience with the US IT industry or US client support