Swindon, United Kingdom

Service Manager

 Job Description:

We are working closely alongside a Local Authority in Swindon to assist with the appointment of a Service Manager, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £46.67 - £59.71 per hour

Summary:

We are seeking an experienced Service Manager – Quality Assurance to lead and oversee quality assurance activity within Children's Social Care. The successful candidate will play a key role in driving practice improvement, ensuring high standards of service delivery, and supporting inspection readiness. This role will lead audit activity, identify learning opportunities, and work collaboratively with managers and practitioners to embed continuous improvement across the service.

Responsibilities:

  • Lead and manage the Quality Assurance function within Children's Social Care.
  • Oversee monthly practice audits, thematic audits, and other quality assurance activities.
  • Analyse audit findings to identify strengths, areas for development, and emerging risks.
  • Facilitate learning forums and feedback sessions to ensure learning is embedded into practice.
  • Monitor the implementation and impact of improvement actions arising from audits and reviews.

Qualifications:

  • Social Work qualification (Degree, DipSW, CQSW, or equivalent).
  • Registration with the relevant Social Work regulatory body.
  • Evidence of ongoing professional development.

Essentials:

  • Significant experience within Children's Social Care, including management experience.
  • Strong understanding of quality assurance frameworks, audit processes, and continuous improvement methodologies.
  • Experience undertaking, managing, or reviewing practice audits and quality assurance activities.
  • Knowledge of safeguarding legislation, statutory guidance, and best practice standards.
  • Experience preparing services for Ofsted inspections and regulatory reviews.

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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  Required Skills:

Discretion Readiness Legislation Development Driving Assurance Service Delivery Registration Reviews Inspection LTD Continuous Improvement Quality Assurance Business Management