Plymouth, United Kingdom

Service Manager

 Job Description:

We are working closely alongside a Local Authority in Plymouth to assist with the appointment of a Service Manager, on a 4-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £355.46 - £470.15 per day

Summary:

A senior leadership role responsible for leading and developing the Front Door service within Children's Social Care. The role focuses on ensuring timely, high-quality responses to contacts, referrals, and safeguarding concerns, so children receive the right support at the right time. You will drive service improvement, strengthen practice standards, and lead a multi-agency team within a MASH environment.

Responsibilities:

  • Lead and manage the Front Door (MASH) service during a period of transformation
  • Ensure timely and effective responses to referrals and safeguarding concerns
  • Oversee decision-making and risk management, including Section 17 and Section 47 interventions
  • Drive improvements in practice standards, performance, and service delivery
  • Lead, support, and develop staff through reflective supervision and performance management

Qualifications:

  • Qualified Social Worker
  • Registered with Social Work England

Essential Requirements:

  • Significant experience in Front Door / MASH or safeguarding services
  • Proven leadership experience managing teams within Children's Social Care
  • Strong knowledge of Children Act 1989, Children Act 2004, and Working Together to Safeguard Children
  • Experience managing complex safeguarding cases and decision-making processes
  • Demonstrated ability to drive service improvement and manage change

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires a Basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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  Required Skills:

Discretion Support BASIC Service Delivery Referrals Decision-Making Performance Management LTD Risk Management Business Leadership Management